Privacy and Cookie Policy

Last updated June 1, 2025

1. Introduction

This Privacy Policy explains how Alpinfluence vGmbH ("we", "us", or "our") collects, uses, discloses, and protects personal data when you access https://www.alpinads.com (the "Service"). We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our Service, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Data Controller

Alpinfluence vGmbH
Luis Zuegg Straße 40, 39012 Meran, Bozen
VAT No.: 03289890216
Tax No.: 03289890216
REA No.: BZ - 247671
Email: info@alpinads.com
Phone: +39 388 353 9989
PEC: alpinfluence@pec.it
Website: https://www.alpinads.com

3. What Data We Collect and Why

a) Usage Data

What we collect: Information about how you interact with our website, including pages visited, time spent on pages, click paths, IP address, browser type, and device information.
Purpose: Analyze usage, improve performance, and enhance user experience.
Retention: Up to 30 days (aggregated/anonymized data may be stored longer).
Legal basis: Legitimate interest (improving our services and ensuring security).

b) Personal Identification Data

What we collect: Full name, email address, mobile phone number, and date of birth.
Purpose: Create and manage user accounts, communicate with you, and provide our services.
Retention: For the duration of the contractual relationship plus up to 12 months, unless longer retention is required by law.
Legal basis: Contract performance; Legal obligation (where applicable).

c) Communication Data

What we collect: Any personal information you provide when contacting us via email, phone, or contact forms.
Purpose: Respond to inquiries and provide customer support.
Retention: Up to 12 months after last contact, unless required longer by law.
Legal basis: Legitimate interest (responding to requests); Contract performance (where relevant).

4. How We Obtain Your Data

We collect personal data when you:

Fill in forms on our website
Create or update an account
Contact us via email, phone, or other channels
Use our services

In certain cases, providing personal data is a legal or contractual requirement, or necessary to enter into a contract.

5. How We Share Your Data

We may share your personal data with:

Service providers (e.g., hosting, email delivery, IT support) who process data on our behalf under contractual confidentiality obligations.
Authorities or regulators if required by law.

We do not transfer personal data outside the European Economic Area (EEA) unless adequate safeguards are in place.

6. Data Subject Rights

Under the GDPR, you have the following rights:

Right of Access – Request a copy of the personal data we hold about you.
Right to Rectification – Request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”) – Request deletion of your personal data, subject to legal retention requirements.
Right to Restrict Processing – Request limited use of your data in certain circumstances.
Right to Data Portability – Receive your personal data in a machine-readable format and transfer it to another controller.
Right to Object – Object to processing based on legitimate interests.
Right to Withdraw Consent – Withdraw any consent you have given, at any time.

To exercise your rights, contact us at info@alpinads.com. We will respond within one month, extendable by two months for complex requests, in line with GDPR requirements.

7. Complaints

If you believe we have processed your personal data unlawfully, you have the right to lodge a complaint with the Garante per la protezione dei dati personali (Italian Data Protection Authority): http://www.garanteprivacy.it/

8. Security

We implement reasonable physical, technical, and administrative measures to protect your personal data, including:

Restricted access to personal data
Secure storage systems
Encryption and firewalls where appropriate

While no system is completely secure, we take all reasonable steps to prevent unauthorized access, misuse, or loss of your personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on our website.

10. Contact

Privacy and Cookie Policy

Privacy and Cookie Policy

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